LATAM 787-9 Business Class Review: Comfortable Seat, Disappointing Food & No Wi-Fi (2026)

Let's dive into a fascinating journey aboard LATAM's 787-9 Business Class, a unique experience that left me with a mix of impressions. Personally, I think it's an intriguing blend of comfort, service, and a few unexpected twists.

First Impressions

Stepping onto the Dreamliner, I was determined to focus on the flight ahead, despite a seating issue beforehand. The warm greeting from the flight attendants set a positive tone, and I was impressed by the cabin's design, with its comfortable-looking seats and stylish faux marble consoles. A refreshing mocktail and salted cashews set the stage for a promising culinary experience.

The Journey Begins

However, a mechanical delay kept us grounded for an hour and a half, a frustrating start to the journey. Despite the delay, the takeoff felt like a fresh start, and I was eager to see what LATAM had to offer.

Culinary Delights and Disappointments

Dinner service began an hour after takeoff, a lengthy wait for such a long flight. The appetizer was adequate, but the main course, a grilled tenderloin, was a letdown. It was overcooked, which, given the flight's departure from Brazil, felt like a missed opportunity to showcase Brazilian cuisine. However, a highlight emerged in the form of pistachio ice cream from Bacio di Latte Casa, a delightful surprise.

Comfort and Convenience

I slept well, thanks to the comfortable seat and individual air vents, though reaching the vents was a challenge for someone of my height. Breakfast was underwhelming, with a plain omelet and croissant, but the pão de queijo added a nice touch.

Service and Amenities

The flight attendants provided professional and friendly service, a welcome change from the ground experience. However, the absence of Wi-Fi was a significant drawback. In today's connected world, a 12-hour flight without Wi-Fi feels like a step back, especially on a modern aircraft.

Final Thoughts

Despite the delays and culinary misses, LATAM's onboard experience offered comfort and friendly service. The lack of Wi-Fi was a notable absence, and the overcooked beef felt like a missed opportunity. While I would fly LATAM again, it wouldn't be my first choice. It's an interesting experience, but one that leaves room for improvement.

What makes this flight particularly fascinating is the contrast it presents - a modern aircraft with some surprising omissions and a culinary journey that could have been more representative of its origin. It's a reminder that even in the sky, there's always room for enhancement and a chance to leave a lasting impression.

LATAM 787-9 Business Class Review: Comfortable Seat, Disappointing Food & No Wi-Fi (2026)
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